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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Stueber

Jennifer Stueber

October 16, 2025

5  out of  5
rating by Jennifer Stueber
"I worked with Sonja on getting car and life insurance. She was very thorough and patient when explaining the different types of life insurance and helped me choose the best fit for me. I would 100% recommend working with her and her team for your insurance needs!"
We responded:
"Jennifer - Thank you so much for your kind words and recommendation! I love hearing that we provided thorough and patient guidance to help you find the best life insurance & auto insurance options for your needs. It was a pleasure working with you, and we’re always here to support you with any future insurance questions or needs. Thanks again for choosing us!"
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Morgan McNellis

October 14, 2025

5  out of  5
rating by Morgan McNellis
"Great experience in the dreadful world that is insurance. JT was excellent at helping me figure things out, explaining details about my policy, laying things out nice and simple and helping me understand what I was paying for. Everyone in the office was incredibly friendly and welcoming. Not only is having a personal connection with an honest representative priceless, but the money I'm saving compared to other big insurance companies is unparalleled. Very glad I made the switch."
We responded:
"Morgan!!! Thank you so much for your kind words and thoughtful review! We're thrilled to hear that JT and the entire team made your auto & home insurance experience straightforward and welcoming. Providing clear explanations and honest support is our top priority, and we're glad it made a difference for you. PLUS saving money is always a plus!! We look forward to continueing to work with you!"
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Don Erickson

October 10, 2025

5  out of  5
rating by Don Erickson
"I received excellent service and patience from the agents in this office and very positive feedback with my decisions. I would recommend this office for your insurance needs."
We responded:
"Don - we have really enjoyed helping you with your vehicle insurance and really appreciate the friendship we have grown along the way! "
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Chesie Wang

October 10, 2025

5  out of  5
rating by Chesie Wang
"Have been working with this team for 3year. I feel lucky to choose the right insurance. Very high ownership and quick response from JT and Mitch. Although the price keep increasing they are trying to explain on a more reasonable way. Hope I won’t switch to other new agent more"
We responded:
"Chesie - we have enjoyed helping you with your property and vehicle insurance over the last 3 years. We want to continue to provide you the highest quality of service along with being very transparent! Thanks for the review."
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Derick Borntrager

October 7, 2025

5  out of  5
rating by Derick Borntrager
"Best team and insurance by far wouldn't switch and would recommend anyone to by far at least get a quote thanks state farm and Sonjas team you've all been amazing and are the best...."
We responded:
"DERICK! Thank you for your kind words and recommendation! We’re happy to hear my team has provided excellent service for your auto & other insurance needs. Please reach out anytime—we’re here to help!"
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Daniel Patton

October 1, 2025

5  out of  5
rating by Daniel Patton
"We have our home, car, truck and RV all insured with JD and Sonja Lhotka State Farm. Very good service."
We responded:
"We love hearing this. Thanks Daniel!"
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Veronique Ruiz

September 19, 2025

5  out of  5
rating by Veronique Ruiz
"I received 5 star service from Samantha today. She practically gave me her entire day to ensure I was aware of all coverage options and curated a bundle that I am excited about. She was patient, and I made my FIRST real connection with an insurance representative! Aside from the top tier service I received, I am also paying substantially less than I was previously. THANK YOU."
We responded:
"We love hearing this. Samantha is so good at going above and beyond and our office and anyone who gets to work with her can feel that! Thanks for the review Veronique."
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Yohannes Tesfamichael

September 16, 2025

5  out of  5
rating by Yohannes Tesfamichael
"Nice staff."
We responded:
"Thank you Yohannes - we appreciate your kind words."
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Nicholas Thraen

September 15, 2025

5  out of  5
rating by Nicholas Thraen
"Very helpful, knowledgeable and wonderful to work with."
We responded:
"Nicholas - Thank you so much for your kind words! We’re delighted to hear that you found our team helpful and knowledgeable. It was a pleasure working with you, and we look forward to assisting you again in the future!"
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Deb Ficek

September 10, 2025

5  out of  5
rating by Deb Ficek
"JT took the time to listen to me and give me a good quote. I hope to be dealing with him in the future."
We responded:
"Deb - Thank you for your kind words! I’m glad JT could take the time to listen and provide you with a good quote. We look forward to the opportunity to work with you again in the future. Please don’t hesitate to reach out if you need anything!"
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Joy Carrigan-Roedl

September 9, 2025

5  out of  5
rating by Joy Carrigan-Roedl
"Mitch was awesome to work with! He understood what I was looking for, what I needed and did everything he could to meet my needs. I am thinking of inviting him to Family Christmas!"
We responded:
"Joy - Thank you so much for the wonderful feedback! We’re thrilled to hear Mitch made such a great impression and truly understood your needs."
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Hannah Mlodzik

September 2, 2025

5  out of  5
rating by Hannah Mlodzik
"Mitch, helped me out so much and he explained everything in great detail. I know very little about insurance and never had anyone break it down for me in a way I can understand! I would definitely recommend him and his team to anyone!! Thank you so much!!"
We responded:
"Hannah - Thank you for your kind words! We’re so happy to hear that Mitch was able to help and explain everything clearly. Making insurance easy to understand is one of our top priorities, and it’s wonderful to know Mitch and the team delivered on that. We truly appreciate your recommendation and look forward to assisting you or anyone you refer in the future!"
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Jorge Vargas

August 18, 2025

5  out of  5
rating by Jorge Vargas
"Mitchell Huisman, thank you for your help. Excellent work, I recommend it."
We responded:
"Thanks for the review Jorge - I know Mitch has truly enjoyed getting to know you and help you with all of your insurance needs!"
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barb carpenter

August 15, 2025

5  out of  5
rating by barb carpenter
"So happy with State Farm and Sonja at the West St. Paul, Minnesota office. A++++++"
We responded:
"Barb - Thanks so much for the awesome review! We’re really happy to hear you’re loving the price and the help from my office at our West St. Paul location. We appreciate you choosing State Farm & us for your vehicle insurance & renters insurance needs and look forward to helping you anytime you need us!"
Profile photo of Eric Walker

Eric Walker

August 9, 2025

5  out of  5
rating by Eric Walker
"Coming home from the mall with wifey on the freeway a couple tried to scam us and said we hit their car. State Farm did their homework and were able to prove we didn’t , thank you everyone at State Farm my family appreciates your work."
We responded:
"We really appeciate the 5* and really enjoy working with you and your family Eric! "
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Adam

August 8, 2025

4  out of  5
rating by Adam
"Note: I was asked to give this review, but this is my genuine authentic review of this insurance company. Compared to my previous American family insurance which I was with for 10 years now, my car insurance is cheaper, my plan is better (higher injury coverage for a lower price 100k vs 250k) and my agent got complimentary health insurance coverage for only a few bucks a month on top of my car coverage. I got a combined car discount with my car and van costing very little a month. Now the reason I give 4 stars is this: The agents are amazing, quick to respond, and give great rates, but I'm unsure if something was to happen to me or my car how the rates would be adjusted or how they handle claims. Based on initial impressions of the company as a whole they will handle it quickly, swiftly and effectively, but only time will tell with that. I also noticed a bit of a mask with some of the agents, now in society and especially jobs that is to be expected, especially when selling insurance, but time will tell what lies beyond the mask. I'm a very sensitive individual and can pick up on subtle things most miss, but I'm sure just like with any jobs we need to wear masks to get through it. Anyways, my honest review. As a ending note I very much appreciate my agent and the time they have put into getting my rates lower then my previous company, and I truly enjoyed the process of asking them questions, and having them answer everything and even take the time to make sure I understood everything I was signing. Great people here. I highly recommend them, if you are used to a corporate insurance company or agents this is the exact opposite."
We responded:
"We really appreciate your honesty and look forward to cointinueing to show up for you with exceptional customer service on your auto insurance needs along with everything else. "
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Dom Spallino

August 7, 2025

5  out of  5
rating by Dom Spallino
"Went in to see what could be done to lower my insurance temporally due to being laid off from tech job. JT found places where we could cut things in half. In the end, I'm now saving 50% on my monthly insurance. Solid work dude!"
We responded:
"Dom - we love hearing this! That is what we are here for to help and make sure your insurance is catered to YOU!! Thanks for the 5*!"
Profile photo of John Lorge

John Lorge

August 6, 2025

5  out of  5
rating by John Lorge
"Your agent took the time to go over all my concerns and answered all my insurance questions. Very respectful and not in a hurry. Very easy to talk to. Over all it was a good experience."
We responded:
"John I am so glad we were able to help with your insurance needs and not make you feel rushed! That is so important to us! Thanks for the review."
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Lori Steinmetz

August 4, 2025

5  out of  5
rating by Lori Steinmetz
"Everyone helpful when called."
We responded:
"Glad we were able to help with your insurance needs Lori! We appreciate you!"
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Gabrielle REDACTED

August 1, 2025

5  out of  5
rating by Gabrielle REDACTED
"Great people"
We responded:
"Thanks Gabrielle! We appreicate your kind words!"
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Kristie Bourne

July 30, 2025

5  out of  5
rating by Kristie Bourne
"Very easy to work with group. I can text questions instead of phone calls. Easy app to use. Check in every year with you to see if your plan still fits your needs. They are also very helpful and always answered all of my questions."
We responded:
"Kristie - we love hearing reviews like this! I am so glad we are able to help you with your insurance in the way you want!! "
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Loralee Bailey

July 26, 2025

5  out of  5
rating by Loralee Bailey
"What truly stood out is Sonja’s attention to detail and personalized approach. Her responsiveness and proactive communication made me feel valued and confident in my choices. I highly recommend Sonja and her team."
We responded:
"I have truly enjoyed getting to know you and work with you Loralee! I look forward to many more years! Thanks for the kind words!"
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Charlie Calvert

July 24, 2025

5  out of  5
rating by Charlie Calvert
"Always professional, courteous and friendly . Very informative! They help me to maintain good rates on my car insurance."
We responded:
"Charlie - I am so glad we were able to help personalize your insurance needs to you and still help you maintain your good rates!!! "
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Mark Scharlatt

July 20, 2025

5  out of  5
rating by Mark Scharlatt
"Very helpful and very friendly."
We responded:
"Thanks for the 5* Mark! We really appreciate you. "
Profile photo of John Ryan

John Ryan

July 18, 2025

5  out of  5
rating by John Ryan
"Sonja and J.T. have always been helpful, especially when assisting me through the details of the claim process. It's good to know that they are always available."
We responded:
"Thanks John!"